Donna has been a visible member of the shoe industry for over 15 years. She began her footwear career at Clarks Canada as the Customer Service Manager, before moving into the role of Director of Operations.
Donna joined Keen Canada in 2013 as Director of Operations overseeing Customer Service, Logistics and Demand Planning. Being an advocate for service excellence, her career has always had an unwavering people focus as she supports consumers, retailers, coworkers and colleagues within the industry.
Donna has extensive knowledge with both Canadian logistics and Customer Service protocols that has proved invaluable in having customers’ orders shipped and received in a timely manner. This efficient execution has translated into cost savings, streamlined transit times to KEEN partners, and illustrates her dedication to her role within the footwear industry.
Donna embraces and lives the KEEN values to reduce our impact on the environment, protect the places where we play and give back to communities in need.